Shipping Policy
At chaisatea.com, we are committed to delivering your orders promptly and efficiently. We offer a range of shipping options to cater to your needs, including standard, expedited, and express delivery. Once you place an order, please allow 24 to 72 hours for our team to prepare your items for shipment. Shipping costs vary depending on the selected method and your location, with detailed pricing available during the checkout process. We currently ship to all India circles, and we strive to ensure that your package reaches you in the best condition. For your convenience, we provide order tracking services, allowing you to monitor the status of your shipment in real-time. Please note that delivery times are estimates, and actual times may vary due to factors beyond our control. If you have any questions or special shipping requests, feel free to contact our customer support team at contact us details.
Return Policy
At chaisatea.com we strive to ensure your satisfaction with every purchase. If you are not entirely pleased with your order, we offer a hassle-free return policy to make the process convenient for you. To initiate a return, please call on the number given in Contact Us Details. Please ensure that the returned items are in their original condition, unused, and with all tags and packaging intact. Once we receive and inspect the returned items, we will process your refund or replacement promptly. Please note that the return of the product is on a case-to-case basis. We appreciate your understanding and cooperation as we aim to provide you with a seamless shopping experience.
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